Service Assurance and Field Service Management

Delivering Actionable Intelligence

ARRIS Assurance Solutions help enhance your customer relationships and improve the bottom line. As the #1 provider of broadband assurance solutions worldwide, we design, implement and service software solely for broadband providers.

Tailored to the cable business model, ARRIS Assurance Solutions are engineered to ensure maximized customer satisfaction, leading to long-term profitability.

We help you focus on:

  • Quality so services are functioning and being delivered at a high level of quality
  • Efficiency so service disruptions are identified - and resolved - quickly
  • Productivity so workforce personnel and workflow operations have the information they need to get the job done correctly, the first time

Learn how ARRIS Assurance Solutions can enhance customer revenues, and monetize the addition of new services, through our flexible, scalable OSS (Operation Systems Support) solutions.

Assurance Benefits Summary

  • Reduced Customer Churn
  • Increased Customer Satisfaction leading to increased Revenues
  • Significant reductions in both CAPEX and OPEX
  • Improved Visibility into Network Performance
  • Improved Service Quality
  • Improved Operational Efficiencies

More information for ARRIS Assurance Customers:


Network Service Workforce Management

Related Products

Service Assurance

Field Service Management

Financial Impact Analysis