More Services, more Subscribers, less CAPEX
- Effectively deploy double and triple play services with proven, reliable end point devices
- Leverage voice and data service to raise ARPU and maximize infrastructure investment
- Proactively identify subscriber issues with advanced diagnostics and monitoring
- Provide carrier grade communication services that meet and exceed subscriber expectations
- Deploy forward compatible DOCSIS® 3.0 equipment to optimize CAPEX in future network build-outs
To succeed in the residential communications services market, cable operators need to be able to supply and support reliable voice and data services for their subscribers. Critical to delivering these services is the quality and reliability of the endpoint device, the E-MTA (Embedded Multimedia Terminal Adapter). ARRIS understands the importance of this unit in the successful deployment of combined voice and data services, and has worked countless hours with MSO’s worldwide to ensure compatibility and quality of service from our devices. Each E-MTA offers carrier grade voice service quality, to meet and exceed subscribers expectations; battery back-up, for sustained telephony service in the case of a power outage; multiple diagnostic tools to measure and monitor any issues with the unit’s battery, inside wiring in the home, the home telephony equipment, or other network problems. These key features keep the cable operator informed and alerted to any instances of issues with the subscriber’s service related to the product. To ensure top level support to operators, ARRIS prepares all our own firmware for product operation, and thus can diagnose and rectify product problems locally in advantage over products designed and developed in other parts of the world with no local technical support. With 10’s of millions of lines being operated today on ARRIS telephony modems by cable operators worldwide, utilizing NCS, Legacy SIP and PacketCable 2.0 IMS, ARRIS takes pride in supporting each and every customer deploying an ARRIS branded device.