ARRIS Touchstone modems for Comcast Xfinity® services are now available at selected Best Buy® locations nationwide

Direct Purchase Consumers Only - Modems

Only those products purchased directly from an authorized ARRIS consumer retail store are eligible for ARRIS Consumer Warranty support. The ARRIS Touchstone TM722 is currently available at selected Best Buy stores in the US.

If you did NOT purchase your ARRIS branded product from a retail store, please contact your Cable Operator directly for warranty support. Products purchased from non-authorized resellers (including websites) are not eligible for ARRIS warranty support.

ARRIS Touchstone Telephony Modem backup batteries are available on line.

Please refer to your ARRIS product End User License Agreement and Warranty Information for details.

Authorized ARRIS Consumer Retail Stores - Modems

A modem purchased at an ARRIS Consumer Retail Store may be returned for warranty support, visit our return website.    Technical support assistance outside of warranty support regarding service operation should be directed to your Cable Operator.

Consumer Modems Acquired Through Your Cable Company - Modems

Please contact your local cable company or service provider for warranty support.

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