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Contact Us | Technical Support
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If you are a consumer who is experiencing difficulties with your internet connection, please contact your Cable Operator for support. If you are a Cable Operator or other Service Provider, please send an email to modemsupport@arrisi.com.

Location Email Telephone Hours
North America techsupport.na@arrisi.com

888-221-9797 (toll-free in North America Only)
678-473-5656 (worldwide)

8:00 AM to 8:00 PM ET
Latin America techsupport.cala@arrisi.com +56 2-369-5628 (Voice)
+56 2-369-5627 (Data)
9:00 AM to 6:00 PM ET
Europe techsupport.europe@arrisi.com +31 23 554 3880 8:30 AM to 5:30 PM CET
Asia techsupport.asia@arrisi.com +82 2 2183 2371 9:30 AM to 6:00 PM
(Seoul local time)
Japan - Tokyo techsupport.japan@arrisi.com +81 (0) 3 5371 4142 9:30 AM to 6:00 PM
(Tokyo local time)
Japan - Fukuoka techsupport.japan@arrisi.com +81-92-473-2671 9:30 AM to 6:00 PM
(Fukuoka local time)

 

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